Celmin operates this website and related digital properties, including celmin.ca (the "Magazine") and directory.celmin.ca (the "Directory"), together with all related information, content, features, tools, and services (collectively, the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or interact with the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services:
- Contact details, including your name, email address, and any information you voluntarily provide when subscribing to our newsletter, submitting a contact form, or communicating with us.
- Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information, including information regarding your interaction with the Services, including how and when you interact with or navigate the Services, pages viewed, links clicked, search queries, and interactions with features, tools, calculators, quizzes, or similar interactive elements.
- Tool, calculator, finder, and quiz inputs, including answers, preferences, comparison selections, and other information you submit when using interactive features on the Services, together with generated recommendation results or outputs to the extent they can reasonably be linked to you or your device.
- Communications with us, including the information you include in communications with us, for example, when sending a customer support inquiry or feedback.
- Newsletter subscription information, including your email address and subscription preferences.
Note: Celmin does not sell products directly. We do not collect payment information, billing addresses, shipping addresses, or financial account information through the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you subscribe to our newsletter, submit a contact form, leave a comment, use a calculator, finder, quiz, or other interactive feature, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you visit our websites, interact with tools or content, and through the use of cookies and similar technologies.
- From our service providers, including analytics providers, hosting providers, database providers, and email service providers that collect or process your personal information on our behalf.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide and improve the Services. We use your personal information to deliver content, operate the Services, remember your preferences, process and display tool or calculator outputs, send newsletter communications you have opted into, and improve the quality, usefulness, and relevance of our content, tools, and recommendations.
- Analytics and performance. We use analytics tools, including Google Analytics, to understand how visitors use the Services, which pages, tools, or features are most popular, and how we can improve the user experience.
- Marketing and communications. If you subscribe to our newsletter, we use your email address to send you content updates, product recommendations, and promotional communications. You may unsubscribe at any time.
- Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity, and to secure our Services.
- Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With service providers who perform services on our behalf, such as website hosting (Vercel, Hetzner), content management (Ghost CMS), database services (Supabase), analytics (Google Analytics), email delivery, and cloud storage.
- With advertising and analytics partners to understand usage patterns and improve the Services. For example, we use Google Analytics to analyze traffic and user behaviour.
- When required by law, to comply with any applicable legal obligations, to enforce any applicable terms or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
- In connection with a business transaction such as a merger, acquisition, financing, restructuring, sale of assets, or bankruptcy.
Affiliate Links and Third-Party Monetization
The Services may contain affiliate links to third-party retailers, including Amazon.ca and other Canadian retailers. Not all outbound links are necessarily affiliate links; some may be standard, non-monetized references. When you click affiliate links and make a purchase, Celmin may earn a commission or referral fee at no additional cost to you. These third-party retailers have their own privacy policies, and we encourage you to review them before making a purchase.
Cookies, Pixels, and Similar Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate the Services, remember preferences, maintain security, understand usage patterns, improve performance, support analytics, and help deliver or improve interactive features.
You may manage cookie preferences through your browser settings. Disabling certain technologies may affect the availability, performance, or functionality of some features of the Services.
Google Analytics
We use Google Analytics (measurement ID: G-E2L0NZ2WK1) to collect and analyze information about how visitors use the Services. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, what tools or features they interact with, and what other sites they used prior to coming to the Services. We use the information from Google Analytics to improve the Services. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties, including product retailers, manufacturers, and content partners. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of information found on those third-party sites.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details set out below to request that it be deleted.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to provide you with Services, operate or improve features and tools, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:
- Right to access or know. You may have a right to request access to personal information that we hold about you.
- Right to delete. You may have a right to request that we delete personal information we maintain about you.
- Right to correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances.
- Managing communication preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you.
You may exercise any of these rights by contacting us using the contact details provided below.
International and Interprovincial Transfers
Your personal information may be stored, accessed, processed, or transferred outside your province, territory, or country of residence, including in jurisdictions in which we or our service providers operate. As a result, your personal information may be subject to the laws of those jurisdictions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the last updated date.
Privacy Contact
Privacy questions, access requests, correction requests, deletion requests, and other privacy-related inquiries should be directed to:
Celmin
A brand of Griffin Global Commerce Ltd.
Email: [email protected]
Mailing Address: 419-2030 Marine Dr, North Vancouver, BC V7P 1V7, Canada
Subject line: Privacy Request
We may request information reasonably necessary to verify your identity, authority, and the scope of your request before responding. Where permitted by law, we may decline, limit, or defer a request if we are unable to verify your identity or if an exception or restriction applies.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided above. Depending on where you live, you may also have the right to raise your complaint with a privacy or data protection regulator.